9-11 Bond Street
Owners Corporation
Monday – Friday 7:00am – 9:00pm.
Saturday 8.00am – 2.00pm.
Phone number is 0449 231 424
Building Manager
Owners Corporation Manager
COMPANY: Victorian Body Corporate Services (VBCS)
CONTACT: Mr. Niall KENNY
ADRESS: 64 Fennell Street, Port Melbourne TEL: +61 3 8531 8100
FAX: +61 3 8531 8115
E-MAIL: nkenny@vbcs.com.au
Book your Move-in
The Rules of the Owners Corporation stipulate that the moving into, or out of the building must be pre-arranged through BuildingLink or, if this is not possible, the Building Manager who will schedule an appropriate time. No moving is to be conducted without this pre arrangement
Utlity Connection (Electricity/Hot Water/Internet/Water )
WATER COMPANY: South East Water
TEL Faults and Emergencies: 132 812
General Enquiries: 131 694
ELECTRICITY CONNECTION
Electricity supply is distributed through the building via an embedded network system which is managed and operated by Active Utilities. Active Utilities will provide electricity supply billing to each residence as part of the embedded network. A resident may engage an alternative electricity supply retailer (other than Active Utilities) for power supply billing to their property if desired, noting that where discussions are held with any other energy retailer it should be made clear to that particular retailer that the property at Caulfield Village is part of an embedded network managed by Active Utilities.
For more information on the embedded electricity network, contact Active Utilities and provide account details for account setup, and to arrange for power to be turned on.
Active Utilities: 1300 587 623 or www.activeutilities.com.au Electricity is individually metered to your apartment. Supply is provided via the switchboard located within your apartment. The board is fitted with circuit breakers to each electrical circuit.
Once your connection has been actioned by Active Utilities (or other provider), turn power on in your apartment making sure that all circuit breakers within the main apartment switchboard are in the “On” (up) position. These may trip out if a fault develops in an electrical appliance.
If a trip should occur, the appliance should be isolated from the power outlet and the circuit breaker turned to the ‘On’ (up) position. Push the reset button on the safety switch. If the circuit breaker continues to trip out, then an electrician should be called.
Note that in some instances a fault within your apartment may cause a trip to the distribution switchboard located outside of your apartment. If this occurs please contact the Building Manager for assistance to reset this circuit breaker.
INTERNET & TELEPHONE CONNECTION
Your telecommunication services are delivered via a private Fibre to the Home network managed by LBN Co.
Active Utilities is the default Internet Service Provider for the site however multiple other alternate providers are offered by LBN Co – for the most up to date list of providers and accessibility to your current email address please visit their website.
LBN Co: 1300 797 027 or www.lbnco.com.au Active Utilities: 1300 587 623 or www.activeutilities.com.au
To activate your internet service, contact your selected Internet Service Provider (Active Utilities or other). Once activated, you can plug your PC directly into the “DATA” point for broadband internet access. Connect a switch, router or wireless router to the “DATA” point for multiple PCs (or other devices) to access the internet.
To activate your telephone service contact your selected Internet Service Provider (Active Utilities or Other). Once activated, you can plug your phone directly into the “VOICE” point for telephone access.
HOT WATER CONNECTION & TEMPERING VALVES
All hot water is supplied to your apartment via a centralised gas fired boiler hot water system. The hot water supplied to your apartment is metered in the same fashion, as the cold water that is metered. Any usage for heating this water as well as the actual water consumed will be charged directly to you. Hot water is metered individually to each apartment. The hot water supply is provided by Active Utilities and, as such, prior account setup is required before hot water supply is connected.
Active Utilities: 1300 587 623 or www.activeutilities.com.au If you wish to turn off the supply of hot water to your apartment for any reason, this can be achieved by turning on the stop valve. The stop valve is located behind the access panel in the corridor above your apartment entry door.
A tempering valve is installed in your apartment in line with current building regulations. Hot water supplied to your apartment is pre-set to 50 degrees Celsius. The tempering valve, which mixes cold water to the hot, is located behind an access panel located in the ceiling of the bathroom in each apartment. The tempering valve may require periodic (annual) testing and/or maintenance which should be carried out by a licensed plumber (at owner’s cost).
Common Faclities
•pool,
•gym,
•library,
•business centre,
•home theatre room,
•wine store,
•BBQ, and
•Dining & kitchen facilitie
Please check the following attachments:
Contact Our Friendly Property Manager for Rental Appraisal
Alex Hu - Senior Property Manager
Mob: 0433 382 706
Email: alex.hu@austrumpglen.com.au
Kristy Zhang - Business Development Manager
Mob: 0413 360 827
Email: kristy.zhang@austrumpglen.com.au
