Repairs & Maintenance

As your trusted and professional leasing agency, AustrumpHosting team cares about your property repairs and maintenance needs.

Please remember to record and report all of your maintenance requests in written format. 

We have prepared a number of simple and effective options for you to choose from. 

 

Quick & Simple Ways to lodge maintenance:

1. Email your maintenance requests to

maintenance@bricksandagent.com

 

2. SMS your maintenance requests to
0480 019 119

 

Other Ways to send maintenance:

• Whatsapp  +61480019292
• Phone Call +61272018303
• Send a FaceBook Messenger: Click here
• Scan the code to Chatbot or WeChat: Check the bottom QR code here

 

How does it WORK?

1. Send an email or SMS & receive a follow-up message.
2. Fill out an online form. Attach images, videos & provide additional info.
3. The details you provided will go straight to your Property Manager.
4. Receive updates about the status of your job in your inbox.

There's no need to download an app - just send your maintenance request.

Click & check the details of The Tenant Guide

 

Having Urgent Repairs Outside our Business Hours?

Urgent Repairs include the following items: 

• blocked or broken toilet system (if the home only has 1 toilet)
• serious roof leak
• gas leak
• dangerous electrical fault
• break down of an essential service eg. heater, hot water system or air conditioning is not working
• gas, electricity or water supply is not working
• a safety-related device, such as a smoke alarm is faulting

 

If you can not reach our property manager outside business hours and you have above listed urgent repairs, you can contact one of trade to attend this service. 

Please note rental provider will not pay for repairs if they are in renter's fault. 

 

Plumbing & Gas 

SBS Australia | 03 9854 6289 | info@sbshaustralia.com.au

KJM Smart Plumbing | 0426 501 831 | kjmsmartplumbing@gmail.com

SLK HOLDINGS- John | 0434 812 132 | slkholdingsgroup@gmail.com

 

Electrical Services 

Lume Electrical ｜ 9532 3723 Or 0407 148 606 ｜info@lumeservices.com.au

Mars X Electrical- Eason ｜ 0433 530 368 ｜marsxelectricalservices@gmail.com

 

Locksmith 

HDS Handyman -Trevor ｜ 0468 887 650 ｜trevor.hds@gmail.com

 

Heating & Cooling 

Profix Group Pty Ltd ｜0474 456 666 ｜info@profixgroup.com.au

 

Broken Window & Glass 

JOEY GLASS AND GLAZING PTY LTD | 0452 514 709 | joeyglass@live.com.au

 

Cleaning 

Mr Penguin Cleaning Pty Ltd ｜0430 238 822 ｜mrpenguincleaning@outlook.com

Golden Shine Cleaning ｜0478 037 866 ｜goldenshineclean@hotmail.com